All our items are handmade to order and will be dispatched within 14 days. All our parcels are dispatched by Royal Mail. We charge a flat rate of £5.25.
Hire duration: Standard booking hire is 4 days, from the Thursday/Friday before your event to the following Monday/Tuesday depending on availability and UK bank holidays.
Collection or delivery (UK Mainland only): Bunting sent via Tracked 1st/2nd class delivery by Royal Mail. Return postage address provided with postage paid. P&P charge for bunting hire is £8.25.
We deliver and personal set up by arrangement only, POA.
Hanging the bunting: You must not use any drawing pins, staples or sharp items to fix the bunting as this can cause permanent damage to the bias binding tape. Bunting must not be outdoors in the rain or left out overnight due to damp/dew.
All of our products are handmade to order. Refunds will only be offered to items that are received damaged. If your item has been delivered and the condition is unsatisfactory please take photos of the damaged packaging and the products and email us at firstname.lastname@example.org
We are committed to safeguarding your privacy online. We will only collect, store and use your personal information for specific purposes. We also collect information to better understand how visitors use this website.
We will always hold your information securely. We also follow stringent procedures to ensure we work with all personal data in line with the Data Protection Act 1998.
Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.
Our website may contain links to other websites.
Please note that we have no control of websites outside our www.buttonpearlcrafts.co.uk domain.
Communication, engagement and actions taken on external social media platforms Buttonpearl Crafts and its owners participate on are custom to the Terms and Conditions as well as the Privacy Policies held with each social media platform.
If you have any questions about this policy, please email us at email@example.com